Friendly payment-reminder email templates
Lufu · https://lufu.co/resources/payment-reminder-email-templates
Published 2026-10-08
Updated 2026-11-01

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Use the template that fits the conversation, replace the bracketed details and check the outstanding balance before sending. These are everyday reminders, not formal legal notices.

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First reminder: a friendly check-in

Subject: Quick check-in on invoice [invoice number]

Hi [name],

I’m checking on invoice [invoice number] for [project/work], with a remaining balance of [currency and amount], due on [due date]. I’ve included a copy here for convenience.

If payment is already on its way, thank you. Otherwise, could you let me know when it is expected? If you need a reference or any other detail from me, I’m happy to help.

Thanks,
[your name]

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Second reminder: ask for a payment date

Subject: Following up: invoice [invoice number]

Hi [name],

I’m following up on my message of [previous message date]. Invoice [invoice number] still has [currency and amount] outstanding from the original due date of [due date].

Could you confirm the scheduled payment date by [reply date]? I’ve attached the invoice again. If anything is holding it up, please let me know so we can work out the next step.

Thank you,
[your name]

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Further follow-up: agree the next step

Subject: Next step for outstanding invoice [invoice number]

Hi [name],

I haven’t yet received payment or confirmation of a payment date for invoice [invoice number]. The remaining balance is [currency and amount], originally due on [due date].

Please reply by [reply date] with the expected payment date, or let me know if there is an issue we need to discuss. I would like to resolve this directly with you.

If I don’t hear back, I’ll review the options available under our agreement.

Kind regards,
[your name]